so my comcast dvr up and bit the dust tuesday evening, prompting me to erupt in a volcanic rage because it didn’t record gilmore girls and this was the episode right after lorelai and christopher broke up and i bet there was lots of luke and lorelai kissing (i’ve been proven wrong on this by now, but on tuesday, that was the main anger, that i was missing the kissing).
so i went to comcast on wednesday and say, “hey comcast, i need a new dvr box” and they handed me one that looked exactly like my old one. nice. and i took it home and plugged in all the things and called comcast so they could activate it.
this was the first of many phone calls. with the first lady i spoke with, i think she was about 3 steps away from being punched metaphorically through the phone. i had five cables to plug into ten holes, and they were color-coded, but everytime i put them in the color-coded slots, my tv would be in black and white. arrrrrrrrrgh. and the lady is all like, “durrr, green cable? i don’t know why you have a green cable” and i’m like, “because in july 2006, your cable guy came in and hooked up a green cable” and she’s like, “oh, we would never use green cables” and then my eyes went cross-eyed at that point. comcast was driving me to drink.
anyway, they said they were going to send a signal to the box and it should take about an hour to download all the information and my tv should be a-okay soon. i, stupidly, took their word for it.
fast-forward about 5 hours, 2 phone calls, and 1 thirty-dollar credit later, where i shamed myself and my family:
jake from comcast: hi, thanks for calling comcast, how can i help you?
me: please fix my television. please. that’s all. just make it work.
jake: what’s wrong with your tv?
me: there are no channels. it just keeps saying “channel will be available shortly.” it is 9:15 PM and it has been saying this for five hours.
jake: blah blah blah sending signal blah blah
me: jake, i don’t think you understand something. i’ve already had to sacrifice watching gilmore girls which may have had luke and lorelai kissing all over the place, which may not be a very big deal to you, but it is to me because she and christopher finally broke up. and in 45 minutes, “lost” comes on, and this is a very important episode too because abc promised it would answer 3 questions in this episode, and i don’t know if you watch lost –
jake: i do!
me: so you know all about how they never answer questions and this is a big deal, you’ve seen the promos with cindy the stewardess and the little kids?
jake: yeah, isn’t that crazy? last week’s show with desmond was so trippy.
me: i know! but you understand that it is now 9:20 and i need to have my television working by 10:00 pm so i can record this show for my boyfriend who loves it and i want him to come home tonight to a recording of lost. i don’t care if all the other channels don’t work as long as channel 8 can be recorded.
jake: (is silent because i think he realizes that i might be crazy)
comcast is coming to fix our cable tomorrow. we got 40 minutes of lost recorded wednesday night, but missed the end. stupid comcast.